Richmond, VA

Building products that scale across AI and enterprise compliance — turning manual audit work into automated, continuously monitored trust.

Problem

Enterprise customers bring hundreds of controls, and mapping them to the evidence library takes too long.

Insight

Using the current Vanta control library and a customer's control descriptions, we can create a eval framework for improving our LLM's mapping accuracy.

Richmond, VA

Owned the product portfolio for app.link.com, shipping 0→1 AI experiences and consumer email strategy for Link's 200M users, and led the company-level usage OKR.

Problem

Consumers lacked useful information about their Link or its transactions, resulting in fewer reasons to regularly open the app.

Insight

Pulling in financial transactions and using LLMs to normalize and structure that data, we can provide a richer Link App experience.

Richmond, VA

Led User Activation and Marketplace Matching, using machine learning and ranking algorithms to pair the world's best brands with the right buyers.

Problem

Buyers took too long to find the right products for their sales channels.

Insight

If we create a ML algorithm based on our sales team's implicit matching techniques, we can recommend better performing matches for buyers and sellers.

Richmond, VA

Led the global expansion of Airbnb Travel Insurance — launching reservation insurance in France, growing coverage by 30%.

Remote / NYC

Shipped the 0→1 Shopify Finances section and led EMEA/APAC localization, launching local-currency payments in Germany and India for millions of merchants.

New York, NY

Led retail POS and customer care. Shipped a redesigned checkout flow that doubled revenue quarter-over-quarter and reached a 29% close rate.

Shipped: Retail Checkout Flow

Walk the optimized checkout flow →

verizon · choose your fios experience

Choose your Fios experience.

Standalone Internet

Tap to choose · $49/mo

A personal side project — an AI household copilot that reads a couple's shared calendar, email, and orders to surface the gaps that fall through the cracks. It drafts the next step and lets both partners act together from a daily briefing.

A deals service with no app to open. You text Coop a screenshot of a recent order — the taco place, the coffee run, the delivery app — it learns where you actually eat, then texts you when one of those spots has a deal. This is the end-to-end clickable prototype: landing, waitlist, the manual approval gate, and the full iMessage thread where deals arrive.